Mon to Sat 9:30 am to 7:00 pm

Order and delivery policy

How ordering, delivery and returns work.

How ordering works

Add products to your cart and send the list to us on WhatsApp. Our team confirms availability, price and delivery with you before anything ships.

Payment

We share payment details on WhatsApp when we confirm your order.

Delivery

Delivery time depends on your location and stock. We tell you the expected date when we confirm the order.

Returns

Medicines cannot usually be returned once delivered, for safety reasons. If a pack arrives damaged, expired or wrong, message us on WhatsApp within 48 hours with a photo and we will put it right.

Last updated: 4 November 2026

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